Senior Reservation Associate
Roles and Responsibilities
- Answering Inbound calls from the guests calling in at Oberoi Contact Centre
- Solving guest queries and providing them with relevant information
- Processing room reservations in tandem with the guest query
- Reconfirmation of the reservations either by calls or emails
Desired Candidate Profile
- Applicant should be a graduate/final year student or result awaited
- Freshers/Work Experience both can apply
- Smart, well versed in English
- Excellent spoken as well as written communication skills
Perks and Benefits
- Round the clock Pick and drop facility
- (Excluding Gurgaon/Faridabad & Remote Areas of Ghaziabad & Noida)
- Subsidized meals
- Candidate must be flexible to work in all shifts (24x7 operations) 1 week of night shifts
Role:Reservation Executive
Salary: Not Disclosed by Recruiter
Industry:Hotels & Restaurants
Functional Area:Food, Beverage & Hospitality
Role Category:Tourism Services
Employment Type:Full Time, Permanent
Key Skills
ground staffCustomer ServiceFront DeskAviationHotel ManagementitesReceptionVoice Processcall centerInboundGuest Relationscontact centerVoice SupportUS ProcessOutboundReservationCustomer SupportCustomer CarehotelUK Process
Skills highlighted with ‘‘ are preferred keyskills
Education
UG:Any Graduate
Company Profile
Talent Advisors
The Oberoi group has been selected as one of the India’s Best Company To Work For in 2011.The Oberoi group has been ranked 33rd out of 471 companies and received a special recognition of the 2nd best in the hospitality industry. The study was conducted by Great Place to Work Institute, in partnership with “The Economic Times”.
Company Info
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View Contact Details+
Recruiter Name:Parvez Alam
Contact Company:Talent Advisors
Telephone:9810332844
Reference Id:OCC - Parvez