Customer Sales Specialist

From 1 to 6 year(s) of experience
₹ 3,00,000 - 4,50,000 P.A.

Job Description

Roles and Responsibilities

Job Overview:
As an Outbound Sales Representative you will provide an exceptional customer experience by being highly skilled at uncovering our customers’ needs, leveraging skills such as driving an engaging conversation, building connections, effective listening, and asking questions. You will guide our customers by recommending offers and promotions on our products and services that best meet their needs.

Our Sales Representatives will be accountable for:
Performing outbound calling to new and existing wireline residential customers offering
telecommunications products and services
Building customer relationships by uncovering their stories, getting to know their needs and
recommending product selections they feel good about
Solution based selling approach overcoming customer objections by listening, understanding,
probing, and recommending
Simultaneously navigating through multiple systems and tools while interacting with customers
Processing customers’ orders and ensuring its accuracy and completion
Participating in continuous training sessions and sharing best practices

Desired Candidate Profile

Required Skills
Strong oral and written English communication skills
Passion for customer service
Ability to maintain high performance working under pressure in a fast paced environment Ability to
persevere through challenging customer conversations
Consistently achieve weekly/monthly sales targets
Ability to embrace and adapt to change in a continuous learning environment Self-motivated and
Basic computer knowledge; Windows, Microsoft Outlook etc.
Understanding of wireline communication devices

Required Education & Experience
Minimum 1 year customer service and sales experience
2 years college education

Perks and Benefits

Perks and Benefits 

Unlimited sales incentives

Role:Customer Service

Salary: 3,00,000 - 4,50,000 P.A.

Industry:BPO / Call Centre

Functional Area:Customer Success, Service & Operations

Role Category:Customer Success, Service & Operations - Other

Employment Type:Full Time, Permanent


UG:Graduation Not Required

Company Profile

Talent Advisors

TELUS International is a Canadian technology company which provides IT services & multilingual customer service to global clients. Clients include corporations in technology & games, communications & media, eCommerce & fintech, travel & hospitality.
Company Info
View Contact Details+

Recruiter Name:Parvez Alam

Contact Company:Talent Advisors


Reference Id:Telus Sales - Parvez